Contact
Reach the exchange desk for request support.
Use the contact information displayed in the footer. Include the asset direction, approximate amount range, and the question you need resolved.
Before contacting support.
- Do not send assets before receiving route instructions.
- Do not share private keys or seed phrases.
- Check your receiving wallet network before every transfer.
- Keep screenshots free of sensitive wallet secrets.
Support scope.
The desk can help with route questions, quote status, wallet network reminders, compliance requests, and general exchange service information.